Each Kowalah has an uploaded photo and profile which gives you an indication of their personality and whether or not you feel they will be best suited to your children.
Once a booking is confirmed your Kowalah will contact you by phone within 24 hours to introduce themselves and answer any questions you may have.
If you would like to meet your Kowalah first we suggest a short 3 hour booking during a time that you are at home so you can get to know them and see how they interact with your children. Bear in mind this would be a paid booking.
For more information check out this blog post on Settling In Sessions.