We invest a lot of time and effort to ensure every Kowalah on the platform is safe, trusted and has the experience needed to be amazing for your family. We do this via interviews, independent reference checks, DBS checks and ongoing reviews and ratings from parents on the platform. We do this so that you don't need to spend time interviewing or meeting Kowalahs before your booking.
Each Kowalah also has an uploaded photo and profile which gives you an indication of their personality and whether or not you feel they will be best suited to your children.
Once a booking is confirmed your Kowalah will contact you by phone within 24 hours to introduce themselves and answer any questions you may have.
If you would like to meet your Kowalah first we suggest a short 3 hour booking during a time that you are at home so you can get to know them and see how they interact with your children. Bear in mind this would be a paid booking and has a 3 hour minimum to make it worthwhile for the Kowalah.
For more information check out this blog post on Settling In Sessions.