There are two ways to drive more bookings on Kowalah.
The Kowalah algorithm rewards Kowalahs who make best use of the platform. There are three ways this can work:
- Quick responses to booking requests - ideally within 5 minutes of a booking request you should be able to accept or decline the notification
- Positive responses to booking requests - the higher percentage of acceptances the more Kowalah will pass to you.
- Parent selections - the more often you are selected by parents from the five provided to them the higher the app will prioritise you for future booking requests.
Parents and their children like consistency, and while the Kowalah platform provides parents with choice, a friendly face that provided great service is often preferable.
Follow Kowalah's standards, deliver a great service and leave your booking feeling wowed, and you are more likely to be selected by the parents next time around.